Bingo Sprinters operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated booking and luxury transportation experience (the "Services"). Bingo Sprinters is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a booking or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, phone number, and email address.
Payment information including payment card details, transaction details, payment confirmation, and related billing information.
Account information including username, password, preferences, and settings.
Booking information including selected chauffeur services, travel destinations, pickup locations, airport transfers, and transportation preferences.
Communications with us including customer support messages, inquiries, WhatsApp conversations, and booking requests.
Device information including browser type, IP address, network connection, and unique identifiers.
Usage information including your interactions with the Services and website navigation activity.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you make a booking, contact us, submit forms, or communicate with us.
Automatically through the Services using cookies and similar technologies.
From service providers who process information on our behalf.
From partners or third-party platforms connected with our Services.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to:

Process chauffeur bookings and transportation requests
Arrange airport transfers and hotel pickups
Manage payments and confirmations
Provide customer support
Improve website functionality and user experience
Personalize your booking experience

Marketing and Advertising

We may use your information to send promotional communications, offers, and advertisements related to luxury chauffeur services, airport transfers, Mercedes V-Class travel, Mercedes Sprinter transportation, and UAE travel services.

Security and Fraud Prevention

We use your information to maintain secure transactions, prevent fraud, protect our Services, and ensure booking security.

Communicating with You

We use your personal information to respond to inquiries, booking requests, and customer support communications.

Legal Reasons

We may use personal information to comply with legal obligations, government requests, law enforcement requirements, and applicable regulations.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes including:

With Shopify and service providers who support payment processing, analytics, cloud storage, and website operations.
With marketing and advertising partners for promotional services.
When required to complete bookings, transportation services, or customer requests.
With affiliates or business partners associated with our transportation services.
To comply with legal obligations or protect our rights and Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve the platform experience.

To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.

You may also manage certain privacy rights through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party websites.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the applicable legal age in your jurisdiction.

Security and Retention of Your Information

While we implement reasonable security measures, no method of transmission or storage is completely secure. We recommend avoiding sharing sensitive information through unsecured communication channels.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on your location, you may have rights including:

Right to access your personal information
Right to request deletion of your information
Right to correct inaccurate information
Right to data portability
Right to manage marketing communication preferences

To exercise these rights, you may contact us using the details below.

Complaints

If you have concerns regarding how we process your personal information, please contact us directly using the contact information below.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence where necessary to provide Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page along with the revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us:

info@bingotours.ae
+971 52 423 4031
26 Floor, Amber Gem Tower, Ajman, UAE

Privacy policy